Privacy policy

1. Information we collect

• Information you provide: your name, shop/business name, phone number, email and any content you share when requesting a consultation, creating an account or contacting us.
• Operational data: information about products, orders, inventory and transactions that you enter or generate while using the platform.
• Technical data: IP address, device type, browser and activity logs recorded automatically to keep the system running securely.

2. How we use information

• Provide, operate and improve the features of OneXEOS FnB.
• Reach out for consultations, technical support and to respond to your requests.
• Send important notices about the service, updates and policy changes.
• Perform anonymized analytics to understand how the product is used and improve the experience.

3. Cookies and similar technologies

We use cookies and similar technologies to remember your preferences, keep you signed in and measure how the site performs. You can disable cookies in your browser, although some features may not work fully as a result.

4. Data sharing

• We do not sell your personal data to third parties.
• We only share data with partners providing the infrastructure and services needed to run the platform (for example, cloud hosting and payments), to the minimum extent necessary and under confidentiality agreements.
• We may disclose information when required by law or to protect the lawful rights of OneXEOS FnB and its users.

5. Data security

We apply appropriate technical and organizational measures — such as transport encryption, access controls and regular backups — to protect data against unauthorized access, loss or leakage. No system is completely secure, however, so we encourage you to keep your login credentials safe.

6. Data retention

We retain your data for as long as your account is active and for the period needed to comply with legal obligations, resolve disputes and enforce our agreements. When no longer needed, data is securely deleted or anonymized.

7. Your rights

• Request access to, correction of or updates to your personal information.
• Request deletion of your data or withdrawal of consent previously given.
• Request an export of your data in a common format.
• Opt out of marketing communications at any time.

8. Contact

If you have questions, requests or complaints about this privacy policy, please reach us at partner@onexapis.com or through our contact page.